General Info

Toronto is a Welcoming City!

Check in time

Anytime after 4pm on your scheduled arrival date. Or earlier with prior arrangement.

Key Delivery

To arrange for key delivery please contact us prior to arrival.

Reservation cancellation

If you are unable to fulfill your reservation for any reason, please contact our office by phone at: 416-823-6934 Or 1-800-654-9665 Contact us by email at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Cancellation policy

Cancellation must be requested at least 30 days prior to your due arrival date. A charge of 25% of your total stay charge will be applied to your account. Shorter cancellation will result in a higher cancellation fee. No refund for early departure.

Pet Policy

Pets are accepted in our 2 locations (Pet cleaning charge may apply).

Guarantee Policy

To make a reservation a credit card or other form of payment in the amount of at lease 50% of the total is required. At lease 10 days prior to your arrival the balance will be charged to your account.


For stays of 30 nights or more, your credit card will be charged on the day of arrival for the following month. The remaining months will be charged on the 1st of each month.

Suite Reservation

Due to unforeseen situation Toronto Furnished Accommodation reserve the right to change your booked suite with another suite of equal or higher value. The client may opt to cancel the reservation without a cancellation fee.

Tenancy Termination

Subletting and/or re-renting the suite without a written permission of the management is strictly prohibited and will result in immediate termination of tenancy without a refund.

Damage Policy

During your stay you are responsible for damages to the suite and it's contents. Please help by notifying us of any previous damage upon your arrival.

Check out time

Check out is 11:00 am. Over staying without prior arrangement will result in an additional charge of twice the daily rate.


The suite is rented to the client based on the number of people declared by the client at reservation time. Additional person (s) residing in the suite will result in extra charges.


To make your stay with us a homely event for you and your family our minimum stay is 1 week. In accordance with Hotel practice our month consist of a maximum of 30 days.